Simpson Health Center Certified Dietary Manager

Purpose of the Position

To plan, organize and direct the overall operations of campus dining services (SHC, Gardens & River Ridge) including but not limited to dining personnel, budgeting, menu planning, ordering and storage, food preparation, food delivery presentation and resident satisfaction.  

Responsibilities

·        Works with Registered Dietitian and dietary team members to ensure nutritional needs and quality standards are met at all times.

·        Understands and implements all sanitation standards and complies with, local, federal and state rules and regulations as they pertain to food service at all levels of care.

·        Confers with the registered Dietitian and other key personnel to plan menus and related activities for all campus dining rooms and banquet operations.

·        Works with Human Resources to recruit, select and train personnel; conduct previews and enforce all polices with each employee.

·        Supervise food production for the Simpson Health Center/Journeys and assisted living neighborhoods following facility standards for food quality, customer service and sanitation.

·        Assist with planning and implementing menus for both regular and modified diets utilizing standardized recipes.

·        Maintain daily and monthly temperature documentation.

·        Ordering groceries & supplies via authorized FH vendors.

·        Organize and conduct regular team meetings.

·        Maintain Simpson Health Center and assisted living resident and guest meal counts.

·        Assist with planning and production for special events, as needed.

·        Develop policies and procedures in accordance with prescribed regulations.

·        Investigates and resolves food quality and service complaints.

·        Takes particular responsibility for the dining experience and customer service.

·        Assigns, supervises and evaluates all levels of dining service personnel, develops a staffing schedule to ensure adequate coverage or delegates these duties to appropriate personnel.

·        Embraces and provides service to our residents based on a resident centered model of care.

·        Develop the dining service budget and maintain fiscal accountability.

·        Attend required staff meetings and complete required continuing education.

·        Responsible for attending Resident Dining Committees for the SHC and Assisted Living areas of campus.

·        Will work to consistently review current recipes and new recipe development.

·        Ensure that Dining Services has at least one Certified Dietary Manager (CDM) at all times.

·        Other duties as assigned.

Knowledge, Skills and Abilities

·        Knowledge and understanding of a social model of service delivery within households.

·        Knowledge and understanding of food codes and dining services as contained in nursing facility, assisted living and adult day regulations.

·        Knowledge of aging issues and Alzheimer’s and other dementia-related illnesses.

·        Support the mission, vision and values of Friendship Haven.

·        Abide by Friendship Haven Standards of Personal Performance and Corporate Compliance/Code of Ethics.

·        Be able to work independently and cooperatively with coworkers and other departments working as a team.

·        Must be able to work within time limits.

·        Excellent attendance record.

·        Proficiency in writing and public speaking.

·        Proficiency in computer usage and related applications.

·        Ability to self-initiate with minimal supervision.

·        Demonstrate strong organizational skills.

·        Ability to deliver excellent customer service and public relations.

Minimum Requirements

·        Education:  Bachelor’s Degree in hotel management, business or related field, or equivalent experience in the food service/hospitality industry.

·        Experience: Management/Supervisory Experience, Long Term Care experience preferred.

·        CPR and ServSafe Certification, or the ability to become certified within 6 months of hire.

·        Certified Dietary Manager or the ability to become certified within 1 year of hire.

Physical Demands

·        Sits, stands, bends, lifts and moves intermittently during work hours.

·        Willing to work beyond normal working hours, and on weekends and holidays when necessary.

Mental Demands

·        Subject to frequent interruptions.

·        May be subject to hostile and emotionally upset residents, families and visitors.