Housekeeping/Laundry

💼 Full-Time Position

📍Campus Services

Purpose of the Position

To provide housekeeping/laundry duties that meets the individual needs of residents and as directed by your immediate supervisor.

Essential Functions

·        Completes assigned housekeeping tasks including dusting, vacuuming, bathroom cleaning, changing linens, picking up trash and keeping residents living areas pleasant and orderly.

·        Develops effective relationships with residents and learns resident preferences and individualizes services for each resident, as needed.

·        Ensure the cleanliness and attractive appearance of all areas of the Friendship Haven campus.

·        Completes housekeeping services as assigned both in common spaces and in resident rooms, following established schedules and polices/procedures.

·        Does a complete room pull and records each resident room every three months.

·        Performs laundry services as assigned.

·        Works effectively as part of the housekeeping/laundry team accepting responsibility of work related tasks, sharing the work load with other team members.

·        Cross train, as directed, by the Campus Services Supervisor and be part of a versatile team.

·        Effectively communicates with supervisor and other departments.

Knowledge, Skills and Abilities

·        Knowledge of a resident centered model of service delivery within neighborhood.

·        Support the mission, vision and values of Friendship Haven.

·        Abide by Friendship Haven Standards of Personal Performance and Code of Ethics.

·        Ability to work effectively with co-workers in a team environment.

·        Proficiency in writing and communicating with other team members.

·        Accountability to complete tasks with minimal supervision.

·        Ability to deliver excellent customer service and public relations.  Ability to be tactful in resolving customer service concerns and situations.

Minimum Requirements

·        Education:  Level of education to communicate effectively.  Must be willing to complete cross training to complete versatile assigned work tasks.   

·        Experience:  Working in aging related environments, public service, housekeeping or laundry environments preferred. Prior work experience is helpful, but not required to be hired into this job.

Physical Demands

·        Sits, stands, bends, lifts and moves during work hours.

·        Should be capable of lifting up to 50 pounds on a regular basis.

·        Willing to work beyond normal working hours, and on weekends and holidays when necessary.

Mental Demands

·        Subject to frequent interruptions.

·        May be subject to hostile and emotionally upset residents, families and visitors.